FREQUENTLY ASKED QUESTIONS

• WHAT IS PAINT PROTECTION FILM (PPF)?

  PPF is Polyurethane film that is applied to a vehicle to protect it from stone chips, bird/bug droppings, swirl marks, light scuffs, key mark vandalism and other road debris that can damage the paint of your vehicle. Most frequently this film is applied to the entire vehicle but we can also apply it on the front end only as well as any other painted areas that you wish to.

• CAN PAINT PROTECTION FILM BE USED ON HEADLIGHTS?

  Yes it can but some car manufacturers apply a coating over the headlights which can be damaged if the PPF is removed from the headlights. Covering the headlights is a no cost option to the customer on some of our packages.

• WHAT ARE THE BENEFITS OF HAVING PPF ON MY VEHICLE?

  The primary objective is to protect your vehicle from the elements. Whilst it will not stop a large stone from high speed damaging your vehicle, it will keep it protected from general stone chips and everyday life. This is good news for aesthetic reasons and aids the value of your vehicle by keeping it original and as new as possible. If the PPF remains undamaged, the paint beneath will look good as new if you ever decide to remove the film.

• CAN I REMOVE THE PPF AND SHOULD I WORRY ABOUT THE PAINT BEING DAMAGED?

  The answer to this should be a simple No. Most factory paint jobs are properly cured and prepped in most cases and extremely rare to have any issues with paint damage and it is extremely rare that paint work is damaged when removing the PPF.

• DOES PAINT PROTECTION FILM RESIST YELLOWING?

  Our PPF will not yellow or crack for 10 years after installation. The brands we use incorporate a very low surface energy film designed to resist staining and offers superior environmental resistance and gloss retention. The clear coat employs special elastomeric polymers that allow scratches in the surface to “heal” over time, eliminating the need for frequent polishing to maintain a just installed appearance.

• CAN I WAX PAINT PROTECTION FILM?

  Yes, but take extra care not to build up wax against the edges of the film. Do not polish or use any chemicals which are abrasive. We would only recommend using a natural Carnauba wax or a PPF friendly coating.

• WHAT IS CRYSTAL SERUM ULTRA CERAMIC COATING?
  Crystal Serum Ultra forms a composite of two inorganic layers of ceramic.  The slightly softer layer migrates to and chemically bonds to the substrate (it can bond to any type of gel coat, vinyl and all kinds of paint – eg clear coat, acrylic, nitro-cellulose, two-pack, solid paint, metallic paint, pearlescent, urethane, polyurethane, matte etc.) whilst the thinner harder layer migrates to the surface.  This combination offers significantly better swirl resistance than standard ceramic coatings (including so called 9h “super coatings”), plus Crystal Serum Ultra is resistant to the strongest acids and alkalis.  It is also resistant to temperatures up to 500 degrees Celsius.
• WHY CHOOSE CRYSTAL SERUM ULTRA?

  Crystal Serum Ultra is the best paint protection you can get, it keeps your car looking glossy and new, prolonging the life of your paint works perfect finish.

• HOW LONG WILL CRYSTAL SERUM ULTRA LAST ON A CAR?

  If a car is looked after well, washed using Gtechniq shampoos and accessories, then Crystal Serum  Ultra will easily reach its 9 year guarantee.

• WHY IS CRYSTAL SERUM ULTRA AVAILABLE TO ACCREDITED DETAILERS ONLY?

  Applied incorrectly, Crystal Serum Ultra can only be wet sanded off your vehicle’s finish which means this product is only released to fully trained Accredited Detailers.